Returns & Refunds Policy

At Fern & Feather Baby Co., every product is created and packed with the utmost care, because we know our items are more than just purchases, they’re chosen with love for your baby.

Final Sale Policy

Due to the nature of our products and past experiences, we kindly ask you to consider your purchase carefully. All sales are generally final.

When Refunds Apply

If we are at fault, for example, if your order arrives damaged, defective, or not as described, we will gladly make it right. In this case, please email us at help@fernandfeatherbaby.com within 7 days of receiving your order to initiate a refund or replacement.

Important Notes

• Refunds are only available if Fern & Feather is responsible for the issue with your order.
• To help us resolve your case quickly, please include photos and your order number when reaching out.
• Items must be unused and in their original packaging for us to process a return or refund.

We truly value the trust you place in us, and while we cannot offer change-of-mind returns, we promise to always take care of you if something goes wrong on our side.

From our family to yours, thank you for supporting Fern & Feather Baby Co.